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Last updated on 11 October 2018

 

Bouchet biplex is committed to protecting your personal information and privacy. Personal information is data associated with an identified or identifiable individual. This Privacy Policy describes the type of personal information we collect or receive, how we use, share and protect your personal information, how we use cookies and similar technologies, and your rights and options. If you have any questions about the Privacy Policy, please refer to the contact information at the bottom of this page.

 

1- The personal information we collect

 

The information you provide

 

We collect or request your personal information when you:

  • Contact us by e-mail via the contact form on our website;

The type of personal information we request will generally be obvious to you at the time you provide it, and it includes:

  • Your first and last name;
  • Your contact details (e.g. your physical address, email address, telephone number);

 

Information we collect automatically

In addition to the personal information you provide to us, we use third-party web analytics services that may collect information such as your IP address, the type of device you are using, your device ID, and other technical information through cookies and other similar tracking technologies. In some countries, including those in the European Economic Area, certain information may be considered personal data under applicable data protection laws.

Collecting information allows us to better understand the visitors who visit our site, where they come from, and what content on our site interests them. We use this information for internal analysis and to improve the quality and relevance of our site for visitors. Some of this information may be collected using cookies and similar tracking technologies.

 

What is a ‘cookie’?

A ‘cookie’ or tracker is an electronic file stored on a device (computer, tablet, smartphone, etc.) and read, for example, when visiting a website, reading an email, installing or using software or a mobile application, regardless of the type of device used (https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).

 

When browsing our website, cookies from our company and/or third-party companies may be stored on your device.

When you first visit this website, a banner explaining the use of cookies will appear. By continuing to browse the website, you are deemed to have been informed and to have accepted the use of cookies. The consent given will be valid for a period of thirteen months.

All information collected will only be used to track the volume, type and configuration of traffic, to develop the design and layout of the website and, more generally, to improve the service we offer you.

 

 

2- How we use information

 

In general, we will use the personal information we collect from you only for the purposes described in this Privacy Policy or for similarly compatible purposes or for the purposes we explained to you at the time we collected your personal information.

 

In particular, we use your information to :

  • Provide the products, services or solutions you request, comply with the terms of our agreements with you and manage our business relationship;
  • Send important notifications about our terms, conditions and policies;
  • Conduct our business, evaluate and improve our business (including optimising and improving our services);
  • Perform accounting, auditing, reconciliation and billing functions, as well as other internal business functions;
  • Inform you about upcoming events, updates, news and the latest products, services and solutions, as well as other offers in accordance with your communication preferences;
  • Operate and manage our website.

 

We may also use your information in an aggregated form that does not identify individual customers to evaluate and improve our offerings.

 

 

3- Legal basis for processing personal data

 

For the European Economic Area, our legal basis for collecting and using the personal data described above will depend on the personal information concerned and the specific purposes for which we collect and request it.

However, we only collect personal information from you when:

  • you have given us your consent;
  • we need your personal information to provide a service or perform a contract or agreement with you; or
  • when the processing is in our legitimate interests and is not overridden by your data protection interests or fundamental rights and freedoms.

In some cases, we may be required by law to collect personal information from you or we may otherwise need your personal information to protect your vital interests or those of another person.

If you have any questions or require further information about the legal basis on which we rely to collect and use your personal information, please contact us using the contact details provided in the ‘Changes and Contact’ section below.

 

4- The information we share

 

We may disclose your personal information to the following categories of recipients:

  • Companies in our group, our third-party service providers and our partners who provide us with data processing services or who otherwise process personal information for the purposes described in this Privacy Policy or as notified to you when we collect your personal information. Our partners include repair or installation providers, resellers or distributors, contract manufacturers and product suppliers.
  • Any competent law enforcement agency, government agency, regulatory agency, court, or other third party to whom we believe it is necessary to disclose personal information under applicable laws or regulations, to exercise, establish, or defend our legal rights, or to protect your vital interests or those of another person.
  • Any other person to whom you have authorised us to disclose information.

 

5- How we protect personal information

 

We take data protection and privacy seriously. We maintain organisational, technical and physical protection systems to protect personal information from accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure and use. Since submitting information over the Internet is never completely secure, we cannot guarantee the security of any information you submit through the Internet, and such submissions are at your own risk.

 

6- Data retention

We retain personal information we collect from you when we have an ongoing legitimate business need for it (for example, to provide you with a service or solution or to comply with legal, tax and accounting obligations).

When we have no legitimate business need to process your personal information, we will either delete or anonymise it, or, if this is not possible (for example, because your personal information is stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

7- Your rights and options

 

To the extent permitted by applicable law in your jurisdiction, you have the right to:

  • access certain personal information we maintain about you and obtain a copy of that information;
  • update or correct inaccuracies in that information;
  • object to our use of your personal information;
  • block or delete your personal information from our database;
  • object to the processing of your personal information;
  • request that we restrict the processing of your personal information; or
  • request the portability of your personal information.

 

You also have the right to opt out of receiving marketing communications from us at any time. You can exercise this right by clicking on the unsubscribe links in the marketing emails we send you.

Similarly, if we have collected and processed your personal information with your consent, you may withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we have carried out prior to your withdrawal, nor will it affect the processing of your personal information carried out on a legal basis other than consent.

You have the right to lodge a complaint with the CNIL against our collection and use of your personal information.

To exercise these rights, please contact us and we will consider your request in accordance with applicable data protection laws. In order to protect your privacy and maintain security, we may take steps to verify your identity before granting you access to information.

 

8- Links to other websites

Our websites may contain links to third-party websites. We are not responsible for the content or privacy practices employed by other websites.

 

9- International transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country (and, in some cases, may not be as protective).

Specifically, we use Google Analytics on our website, which is a tool provided by the American company Google. This means that when we collect your personal information, we may process it outside the European Union.

However, we have taken appropriate precautions to require that your personal information remains protected in accordance with this Privacy Notice. When we transfer your personal information to other countries, we rely on:

  • the adequacy decisions of the European Commission, which recognise that the non-EEA countries listed here have national laws that protect personal information to standards substantially similar to those required by European Union law;
  • he European Commission’s Standard Contractual Clauses, which require recipients of personal information outside the EEA to continue to protect the personal information they receive in accordance with the standards required by European Union law.

 

10- Changes and contact

 

We may update this Privacy Policy in response to legal, technical or business developments. When we update our Privacy Notice, we will take appropriate steps to notify you, depending on the significance of the changes we are making.

You can see when this Privacy Policy was last updated by checking the date at the top of this Privacy Policy.

If you have any questions about this Privacy Policy, please contact us using the following contact details:

 

Bouchet biplex

ZA la Croix des Hormes
111 Allée de la Croix des Hormes
69250 MONTANAY (France)

T. +33 (0)4 72 73 59 00